Frequently Asked Questions
About InstaCred
What is InstaCred EMI?
expand
How does it work?
expand
Who is giving me this credit line?
expand
Are there any processing fees associated with InstaCred EMI?
expand
Eligibility
What do I do to sign-up for InstaCred?
expand
Do I need to submit any KYC documents?
expand
Why am I not receiving an OTP?
expand
Buy with InstaCred
How do I shop using InstaCred?
expand
What is the tenure of the loan?
expand
Do I need to make a down payment?
expand
Can I do partial payment for any purchases using InstaCred EMI and other payment options?
expand
How much interest will I be paying?
expand
Where can I track the status of my purchase?
expand
What happens if I don’t need the product/service I bought?
expand
Repayment
How do I re-pay InstaCred?
expand
What is the process to pre-close the EMI?
expand
Is there any Late Payment Fee associated with my loan?
expand
Can I increase the tenure of the loan after it has been approved?
expand
Can I change my repayment cycle date?
expand
Lender Specific Questions
Kotak Mahindra Bank
How to buy online with Kotak Mahindra Bank Debit Card EMI?
expand
What can I buy with Kotak Mahindra Debit Card EMI using InstaCred?
expand
How are transaction disputes resolved?
expand
Who should I contact for the cancellation of Loan?
expand
How to connect with Bank/NBFC in case of any queries or concerns?
expand
How to get the contact details of the Recovery Agents employed by the Bank?
expand
©Flexmoney Technologies Pvt. Ltd.