menu
Frequently Asked Questions
About InstaCred
What is InstaCred EMI?
How does it work?
Who is giving me this credit line?
Are there any processing fees associated with InstaCred EMI?
Eligibility
What do I do to sign-up for InstaCred?
Do I need to submit any KYC documents?
Why am I not receiving an OTP?
Buy with InstaCred
How do I shop using InstaCred?
What is the tenure of the loan?
Do I need to make a down payment?
Can I do partial payment for any purchases using InstaCred EMI and other payment options?
How much interest will I be paying?
Where can I track the status of my purchase?
What happens if I don’t need the product/service I bought?
Repayment
How do I re-pay InstaCred?
What is the process to pre-close the EMI?
Is there any Late Payment Fee associated with my loan?
Can I increase the tenure of the loan after it has been approved?
Can I change my repayment cycle date?
Lender Specific Questions
Kotak Mahindra Bank
How to buy online with Kotak Mahindra Bank Debit Card EMI?
What can I buy with Kotak Mahindra Debit Card EMI using InstaCred?
How are transaction disputes resolved?
Who should I contact for the cancellation of Loan?
How to connect with Bank/NBFC in case of any queries or concerns?
How to get the contact details of the Recovery Agents employed by the Bank?